Customer service
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What are the shipping costs?
Greece
The shipping cost for Standard Delivery is 2,50€. Enjoy Free Delivery for purchases over 20€!
Europe
DHL Standard delivery 4.99€. Enjoy Free Delivery for purchases over 25€!
UK
DHL Standard delivery 7€. Enjoy Free Delivery for purchases over 35€! -
What is the delivery time for international orders?
We try to ship your products as soon as possible. All orders are being processed in 1 business days and will arrive to your door in the next 3-5 business days.
We currently use DHL courier services.
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What are the payment options?
You can safely purchase a product online by Credit Card or Paypal payment.
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How can i change or cancel my order?
Please contact us within 1 hour of order placement at monreve-sales@hellenica.gr .Once an order is in process we regret that it cannot be changed or cancelled.
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How can I know that my order has been placed?
Once you have successfully placed your order you will receive a confirmation e-mail.
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Where is my order?
You can access your order status and history by signing in to your account. You may also contact us for status updates, at monreve-sales@hellenica.gr.
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How can I place an order?
You can buy Mon Reve Cosmetics online. From an online partner or through our e-shop. The process is easy, you just pick your favorite product and you add it to your bag! The checkout process is fast and safe!
Happy shopping! -
Can I return a product?
If for any reason you are not completely satisfied with your online purchase, and you wish to return an item purchased at monrevecosmetics.com, please contact us at monreve-sales@hellenica.gr and we will guide you through the process!
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Where do you ship to?
Mon Reve Cosmetics currently ships to the following destinations:
Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Finland, France, Germany,Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (UK), Cyprus.